Intelligent tourism technology systems

Our B2B solutions software connects tour operators with a wide network of travel agencies and sellers including influencers and destination services providers.

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Tour Pitch Helping a tour operator sell more tours

Privacy Policy

Effective Date: July 05, 2024


Tour Pitch ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you use our services, including any associated software applications and websites (collectively referred to as the "Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our Services to you:

  • Personal Information:
    • Registration Information: When you register for an account, we may collect personal information such as your name, email address, phone number, company name, and address.
    • Billing Information: If you subscribe to any of our paid Services, we collect billing information such as your credit card details and billing address.
  • Usage Data: We automatically collect information about your interaction with our Services. This may include your IP address, browser type, operating system, device information, and usage patterns.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our Services and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.
  • Content Information: We collect and store content you create, upload, or share while using our Services, including tour itineraries, descriptions, media files, and other related materials.

2. How We Use Your Information

We use the collected information for various purposes, including but not limited to:

  • Providing and Improving Our Services: To deliver and maintain our Services, including monitoring the usage of our Services.
  • Account Management: To manage your account and provide customer support.
  • Billing and Payments: To process transactions and send you related information, including purchase confirmations and invoices.
  • Communication: To contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
  • Personalization: To personalize your experience and deliver content and product offerings relevant to your interests.
  • Analytics: To analyze usage patterns and improve our Services, marketing efforts, and user experience.
  • Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
  • Security and Fraud Prevention: To enhance security measures and prevent fraudulent activities.

3. How We Share Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may employ third-party companies and individuals to facilitate our Services, provide the Services on our behalf, perform Service-related services, or assist us in analyzing how our Services are used.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred.
  • Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Fraud Prevention: We may share your information with third parties to detect, prevent, or otherwise address fraud, security, or technical issues.

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any personal information you believe is inaccurate or incomplete.
  • Deletion: You have the right to request that we delete your personal information under certain conditions.
  • Objection: You have the right to object to our processing of your personal information.
  • Restriction: You have the right to request that we restrict the processing of your personal information.
  • Data Portability: You have the right to request that we transfer your data to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us. We may require you to verify your identity before responding to such requests.

7. International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us

For more information, visit our Terms of Service.

Last Updated: July 05, 2024

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